Marketsupport employee completing an instore audit

Be in the Know

Understanding compliance and promotion can be challenging to take on. Whether you require a full review or a representative sample, we can help you understand the full picture of the situation.

  • Compliance audits
  • Measure your competition
  • Understand your message to the consumer


Your product goes through a long, winding journey to get to its final destination. Get an understanding of how you are doing in the market.

Store Compliance

Are your products being represented the best they can be? With so many brands for retailers to manage, you must ensure that your in-store placement is correct.

Ecommerce Compliance

You may understand the state of your products in bricks and mortar, but what is the state of your products on the web? We manage your online communities, reputation, and marketing, on both your owned digital assets and third-party platforms and review sites.


What is in the system and what is actually available may be two separate things. Let us get the real number to correct phantom inventory, correct stock-outs, and ensure you are in distribution.


Is your product selling for what it should be to your customers? Let us collect the data to help you understand your pricing landscape.

Competitive Analysis

Getting a good understanding of your competition and how they are positioned in the market can help you compete against them. From promotions, shelf space, endorsement, pricing, and compliance, let us help analyze your competition.

Mystery Shopping

Is your product being endorsed correctly? Is your brand being correctly represented? Mystery shopping gives you a view from your customer’s standpoint to help understand where additional support is required.

Staff Audits

Are staff getting the information correct about your product advantage? Has the education been communicated correctly? This is who will ultimately sell your product. Do they have all the correct information? And how well are they selling it for you?

Our Partners

icon representing marketsupports merchandising services as retail
RetailGrocery, mass, drug, big box, hardware, gas & convenience, and general.
icon representing storesupports merchandising services in the field
FieldFood service, hospitals, vending, events, consumer / trade shows, office tower, and warehouse.
Icon representing Marketsupports merchandising services online
OnlineEcommerce, product sites, and social.
icon representing Marketsupports home sampling solutions
HomeNational, multiple geographic, and multiple demographic.
Multinational Technology Corporation-Syndicated Team

A great team with the dedication to retail you look for in an agency partner. Our experience is consistent and to plan month over month. For years we have continued to expand our scope with Marketsupport and leverage their services and creativity across many partners and lines of business. This all stays consistent with readily available leadership and finance partners.

National Consumer Package Goods-Syndicated Team

Marketsupport was recommended to me by a business friend, and I can honestly say that the entire experience and the overall results have been excellent. Our main office is in AB and the Marketsupport team has been visiting stores in the Quebec and Ontario region for me and they have been able to grow our brand consistently in the last few months. Having feet on the street is essential for our company to grow share, gain distribution, create secondary displays, increase brand awareness, and ultimately increase sales. They have done all of that, and I’m planning on using them in more regions in the near future. If you are a company without a sales team & need some excellent support, I would strongly suggest Marketsupport for strong results and a winning team.

International Healthcare Product Manufacturer-Hospital Replenishment Partner

We appreciate the care and support that the Marketsupport team provides to our unique healthcare solution. Our long-term partnership has evolved over many years. COVID brought its share of challenges, but the team did not miss a beat. The flexibility of the team and the diligence of the REPS is unparallel. The link on the technology side between systems is efficient and seamless. Kudos to you and the team!